> ## Documentation Index
> Fetch the complete documentation index at: https://docs.viamoss.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Changelog

> Notable changes to the Moss SDK and dashboard

# Changelog

Notable customer-visible changes to the Moss SDK (`@viamoss/moss-sdk`) and the
Moss dashboard. From v0.13.0, the SDK version tracks the Moss platform version.

## 0.16.0 — 2026-08-17

### Added

* **Support Ticket Handoff** — the assistant can collect a support request,
  show the user a review card, and hand the confirmed ticket to your
  application to file through your own backend. See
  [Support Ticket Handoff](/en/sdk/support-ticket-handoff). Ticket filing is
  offered only on applications where it is configured and only to sessions
  whose host registered the `onSupportTicket` callback.
* **Session detail** — the dashboard session page groups the transcript more
  clearly and closes several display gaps.

### Fixed

* Multiline input (Shift+Enter) now also works in the compact guide bubble.
* Dashboard deep links that cross organizations now recover to the
  application's owning organization instead of failing.

## 0.15.4 — 2026-08-10

### Security

* Dependency security updates.

## 0.15.3 — 2026-08-10

### Added

* **Knowledge base progress** — documentation sources show a segmented
  progress bar with separate scrape and process phases.

### Fixed

* Continuing a guide no longer records a duplicate user turn in the session
  transcript.
* On-prem OIDC sign-in hardening, including support for multiple accepted
  audiences.

## 0.15.0–0.15.2 — 2026-08-06

### Added

* **Session transcripts redesigned** — the dashboard renders sessions as a
  chat stream with paired stimulus/response cards, user role labels, and date
  dividers.

### Fixed

* Soft line breaks in assistant responses now render correctly in chat,
  streaming, and guide instructions.

## 0.14.0 — 2026-08-06

### Added

* **Multiline chat input** — Enter sends, Shift+Enter adds a line.
* Assistant responses in dashboard session transcripts render as markdown.
* Citations from Document360 sources now link to the public portal URL.

## 0.13.0 — 2026-08-05

### Changed

* The SDK version now tracks the Moss platform version.
* Session resume card redesigned: centered rating prompt and a compact
  choice between continuing and starting a new session.

### Fixed

* Prevented stale responses from appearing after starting a new chat.
* Prevented resuming onto a stale pending interaction.