Session Data Export

Overview

Export session conversation data from the Sessions view in Dashboard as CSV or JSON. Supported formats: csv, json
Row model: One row per user-facing message (user_query, assistant_response, system_continuation)
Hard limit: 10,000 rows per export request If the export query would exceed 10,000 rows, the API returns:

Export exceeds 10000 rows (<count> found). Please narrow your filters.

Use filters (date range, user, last activity, evaluation rating) to reduce the result set.

Export Columns

The sessions export includes:

session_id
user_id
session_created_at
message_sequence (re-numbered per session for exported rows only)
message_type
message_content
message_created_at
evaluation_rating
evaluation_comment

Message Type Descriptions

The sessions export includes only user-facing message types:

user_query: A direct user question or prompt submitted in chat.
system_continuation: A user-triggered continuation event (for example, after completing an interaction step) that continues the same conversational turn.
assistant_response: The AI assistant response payload. In exports, this is stored in message_content as a serialized JSON object (schema below).

`assistant_response` Message Content Schema

For rows where message_type = "assistant_response", message_content is stored as a JSON object serialized to string. The canonical schema is:

{
  "guidance_text": "string (required)",
  "target_node_ids": ["string"],
  "interaction_type": "click | input | change | null",
  "suggests_interactive_guide": false,
  "plan": {
    "goal": "string",
    "steps": [
      {
        "order": 1,
        "title": "string",
        "description": "string | null",
        "target_component_label": "string | null",
        "status": "pending | current | completed | skipped"
      }
    ],
    "current_step_index": 0,
    "status": "in_progress | completed | abandoned"
  },
  "step_update": {
    "step_id": "uuid",
    "new_status": "pending | current | completed | skipped"
  },
  "step_updates": [
    {
      "step_id": "uuid",
      "new_status": "pending | current | completed | skipped"
    }
  ]
}

guidance_text is required; all other fields are optional and appear only when relevant to the response.

Example `assistant_response` in JSON Export

{
  "session_id": "cs_abc123",
  "user_id": "user_42",
  "session_created_at": "2026-03-03T11:58:04.987654+00:00",
  "message_sequence": 2,
  "message_type": "assistant_response",
  "message_content": "{\"guidance_text\":\"Click Save in the top-right corner.\",\"target_node_ids\":[\"e7f2c9b4-3d9b-49e7-a8f0-2b1f4fd8b9d1\"],\"interaction_type\":\"click\",\"suggests_interactive_guide\":false}",
  "message_created_at": "2026-03-03T11:58:07.120000+00:00",
  "evaluation_rating": "helpful",
  "evaluation_comment": ""
}

Getting Started

SDK

Dashboard

Configuration

Security

Guides

Resources

Overview

Export Columns

Message Type Descriptions

`assistant_response` Message Content Schema

Example `assistant_response` in JSON Export

​Overview

​Export Columns

​Message Type Descriptions

​assistant_response Message Content Schema

​Example assistant_response in JSON Export

Overview

Export Columns

Message Type Descriptions

`assistant_response` Message Content Schema

Example `assistant_response` in JSON Export